Support

We read everything. Expect a reply within two business days.

Signing in

Solara has no passwords. Enter your phone number or email and we send a 6-digit code — it expires in 10 minutes. Didn't receive it? Check the number or address you typed, wait a moment, and tap "Resend code". If codes still don't arrive, write to us and we'll get you back in.

Your matches

Solara introduces a curated set of aligned profiles each month rather than an endless feed. If your matches screen says you're not yet eligible, it lists exactly what's missing — usually birth details or a first photo. People you skip wait in your Archive, and you can revisit them anytime.

Readings

Compatibility readings open behind a mutual match. Free accounts open three each month; paid paths carry more. A reading you have opened never re-locks.

Subscriptions

Paid paths are billed through the App Store or Google Play. To cancel or change your path, use your store's subscription settings — changes take effect at the end of the billing period.

Account deletion

You can delete your account from the app's profile settings. This removes your profile, photos, matches and messages, per our Privacy Policy. If you can't access the app, email us from your account address and we'll do it for you.